Level 3 in Business

Administrative Assistant

Customer Service Representative

Office Support Worker

Effective workplace communication

Time management and organization

Problem-solving and critical thinking

Customer service and complaint handling

Business document and spreadsheet creation

In this Level 3 Business course, you'll develop essential workplace skills, including communication, teamwork, problem-solving, and organization. You'll learn how to use business software, create professional documents and spreadsheets, handle customer interactions, and maintain a productive and inclusive work environment. This course provides practical knowledge to help you succeed in a variety of business settings.

1. Assist with maintaining workplace safety
2. Participate in sustainable work practices
3. Use inclusive work practices
4. Engage in workplace communication
5. Apply critical thinking skills in a team environment
6. Support personal wellbeing in the workplace
7. Organise personal work priorities
8. Design and produce business documents
9. Design and produce spreadsheets
10. Use business software applications
11. Process customer complaints
12. Purchase goods and services
13. Support effective workplace relationships

This course comes with 6 Months of Access Time

Offered entirely online and self-paced, this course gives you the flexibility to balance your studies with personal and professional commitments.

By studying with ViewJobs Academy, you'll be able to apply the theory you learn into practical, work-ready skills.

We prioritise providing you with hands-on experience through simulated workplace environments, ensuring you gain the confidence and practical abilities needed for your desired role.

While studying with ViewJobs Academy, you'll have access to:
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• A dedicated Student Support Team
• Specialist trainers to guide you through the learning process
• Interactive online resources to enhance your learning experience

This self-paced, online course provides the flexibility to balance your studies with personal and professional commitments.

You'll engage in real-world assessments like report writing, role-playing, and independent research projects, developing practical, job-ready skills.

At ViewJobs Academy, you'll receive support from a dedicated Student Support Team and specialist trainers, along with interactive online resources.