Community Services

Level 5

Community Services (Case Management) - Level 5

Online Learning Approved

Looking to build a rewarding career in community services with a focus on case management?

The Level 5 Community Services (Case Management) at ViewJobs Academy offers you the chance to develop specialised skills in managing complex cases within the community services sector.

This course prepares you for a role as a case manager, where you’ll assist clients in addressing challenges in their daily lives, including those with mental health and substance abuse issues. Along with learning the theoretical aspects of case management, you'll gain hands-on experience through work placements, allowing you to apply your skills in real-world settings.

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Intro to Community Services (Case Management) - Level 5

Shape your future in community services with specialised case management skills.

The Level 5 Community Services (Case Management) equips you with the skills to manage complex cases and support clients facing challenges like mental health and substance abuse. Gain both theoretical knowledge and practical experience through work placements, preparing you for a fulfilling career in community services.

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Common Job Outcomes

Case Manager

Community Services Worker

Youth Worker

Disability Support Worker

Job Skills

Case Management

Crisis Intervention

Client Advocacy

Record Keeping and Documentation

Course breakdown

What you’ll learn in this course

Study Mode: Online
‍Enrol Anytime
Industry Recognised Training
Course Duration: 6-12 months (self-paced) with access for up to 24 months
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20 Units
‍
Flexible Payment Options Available

‍What You’ll Learn

In this Community Services course, you’ll gain essential skills to work in community services, including:
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• Coordinating and managing complex client cases.
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• Providing support to individuals with mental healthsubstance abuse, and other social challenges.

• Developing and implementing case management plans.

• Advocating for clients and navigating relevant social services.

Career Outcomes

Graduates of this course can pursue various roles in the community services field, including:

‍Case Manager: Salary range $70,000 - $100,000 annually

‍Community Services Worker: Salary range $55,000 - $85,000 annually
‍

Self-Paced Learning

This course offers flexible, self-paced study to suit your personal and work commitments. While students have the freedom to learn at their own pace, consistent effort is recommended to stay on track with the provided training plan. Most students complete the course within 12 months, but those who are highly motivated can finish sooner. For more details or to discuss your study goals, speak with one of our Education Consultants.

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Diploma of Community Services (Case Management)

Unit 1

Work with diverse people

Unit 2

Promote Aboriginal and/or Torres Strait Islander cultural safety

Unit 3

Manage legal and ethical compliance

Unit 4

Assess co-existing needs

Unit 5

Reflect on and improve own professional practice

Unit 6

Develop and implement service programs

Unit 7

Recognise and respond to crisis situations

Unit 8

Implement trauma informed care

Unit 9

Provide services to people with co-existing mental health and alcohol and other drugs issues

Unit 10

Recognise and respond appropriately to domestic and family violence

Unit 11

Identify and report children and young people at risk

Unit 12

Facilitate goal directed planning

Unit 13

Manage personal stressors in the work environment

Unit 14

Facilitate workplace debriefing and support processes

Unit 15

Provide case management supervision

Unit 16

Analyse impacts of sociological factors on people in community work and services

Unit 17

Facilitate and review case management

Unit 18

Maintain work health and safety

Unit 19

Implement case management practice

Unit 20

Coordinate complex case requirements

Study with ViewJobs Academy

Study designed to fit into your routine

What ever your reason for study, our courses are designed to fit into your routine.

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No exams, ever.

We mean it. Instead, assessments range from open book multiple choice quizzes, portfolios, videos & written assessments

Flexible study to fit your routine

Study anywhere at any time with 24/7 access to your units.

A learning platform optimized for online study

Our courses are curated to maintain engagement across video, written content, assignments & audio.