Business - Level 3

Hospitality

Level 3 in Hospitality

Short Course

If you’re looking to build a rewarding career in the hospitality industry, our Level 3 in Hospitality qualification provides the essential training needed to excel in dynamic customer-facing roles.

Whether you're new to the industry or looking to enhance your skills, this course will prepare you for a range of hospitality positions, from food and beverage service to bar operations and restaurant hosting.Develop practical expertise in customer interaction, food and drink preparation, hygiene standards, and workplace efficiency.

You’ll also build confidence in handling diverse hospitality environments, from cafés and restaurants to hotels, bars, and event venues. This course is ideal for those looking to upskill, advance their careers, or gain hands-on knowledge to thrive in the industry.

With flexible 100% online learning, you can complete the course in as little as 3 to 6 months, with up to 12 months of access for added convenience.Take the next step toward a successful hospitality career today

Study to fit into your routine

Industry Recognised Training

Start studying as soon as you enrol

No exams, ever

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Intro to Hospitality - Level 3

Be empowered by becoming qualified for the job

The Level 3 in Hospitality is designed to equip individuals with practical skills and knowledge for roles in the hospitality industry, such as restaurants, hotels, cafes, and bars. This training provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafes, and coffee shops.

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Common Job Outcomes

Food and Beverage Attendant

Barista

Bar Attendant

Job Skills

Customer Service

Food and Beverage Service

Barista and Beverage Preparation

Workplace Safety and Hygiene

Course breakdown

What you’ll learn in this course

15 units must be completed:
6 core units
9 elective units

Elevate your career in the fast-paced hospitality industry with our Level 3 in Hospitality course. This program is designed to equip you with essential skills in customer service, food and beverage preparation, and hospitality operations. Whether you’re looking to become a food and beverage attendant, barista, bartender, or restaurant host, this course will provide you with the expertise needed to thrive in various hospitality settings.

✔ Master food and beverage service techniques
✔ Gain hands-on experience in preparing and serving drinks
✔ Develop customer service and communication skills
✔ Understand hygiene, safety, and workplace regulations
✔ Learn how to manage hospitality operations effectively

100% Online – Study at your own pace with flexible learning options.

Estimated Length: 3 to 6 months (with up to 12 months of access to complete the course).

Start your journey in the hospitality industry today and gain the practical skills to succeed in bars, cafés, hotels, restaurants, and more!

Enrol Now

Hospitality - Level 3

Module 1 - Core Unit

Apply communication skills

Module 2 - Core Unit

Maintain financial records

Module 3 - Core Unit

Participate in sustainable work practices

Module 4 - Core Unit

Use business software applications

Module 5 - Core Unit

Design and produce business documents

Module 6 - Core Unit

Design and produce spreadsheets

Module 7

Provide First Aid

Module 8

Advise on products and services

Module 9

Sell to the retail customer

Module 10

Clean premises and equipment

Module 11

Prepare and present sandwiches

Module 12

Prepare appetisers and salads

Module 13

Provide responsible service of alcohol

Module 14

Clean and tidy bar areas

Module 15

Operate a bar

Module 16

Prepare and serve non-alcoholic beverages

Module 17

Prepare and serve espresso coffee

Module 18

Serve food and beverage

Module 19

Provide table service of food and beverage

Module 20

Provide advice on food and beverage matching

Module 21

Use hygienic practices for hospitality service

Module 22

Source and use information on the hospitality industry

Module 23

Work effectively in hospitality service

Module 24

Clean kitchen premises and equipment

Module 25

Provide visitor information

Module 26

Provide lost and found services

Module 27

Provide service to customers

Module 28

Source and present information

Module 29

Show social and cultural sensitivity

Module 30

Process financial transactions

Module 31

Use hygienic practices for food safety

Module 32

Participate in safe food handling practices

Module 33

Transport and store food

Module 34

Coach others in job skills

Module 35

Receive, store and maintain stock

Module 36

Participate in safe work practices

Module 37

Identify hazards, assess and control safety risks

Module 38

Carry out basic workplace calculations

Level 3 in Hospitality

Be empowered by becoming qualified for the job

What you’ll learn in this course

Study designed to fit into your routine